REALITY NEWS NETWORK

Technical Support Center

HELP Network Status Contacting Technical Support

HELP:

Q:    Why does my RealPlayer say "Invalid Media Type"?
A:    Your RealPlayer is to old!  You need to upgrade to RealOne Player.   

Download a NEWER VERSION of RealPlayer at:


Q:    My Video Playback on your site is jerky and STALLS often is that normal?
A:    NO!... We Use a Technology Called SureStream by RealMedia Designed to Minimize Net Congestion.  Try running disk cleanup & defragmenting your hard drive.  This should help :)  They are located in System Tools in Windows Accessories.

Q:     I click on a Show But the only thing that shows up is a bar that downloads something very quickly.
A:     YOU NEED TO INSTALL REALPLAYER...  All Media on our site is created using the RM Format.   RealOne Player is free software that views streamed media.  It requires about 15 minutes to download but one you have it you never have to download it again.  Plus you can use RealOne Player on other sites to watch video.

Download RealPlayer at


Submit your questions to:
RealityUS@aol.com